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IT expertise combined with management skills

IT CONSULTING

Where does your digital shoe pinch? In today's digital world, a high-performance IT infrastructure is key to business success. As part of our IT consulting services, we support you in developing tailored solutions for your individual requirements. Whether it's optimizing your IT systems, integrating new technologies, or implementing security concepts – we offer in-depth expertise and guide you from analysis to successful implementation. Together, we shape your digital future efficiently, securely, and sustainably. Our team of experts is happy to take on (almost) any IT challenge.


Your contact at IQX:

Walter Meitz

+43 664 654 06 79
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Are you looking for an IT consultant?

An IT consultant is needed when companies face complex technical challenges or want to optimize their IT infrastructure to remain competitive. Often, the specific expertise needed to effectively utilize current technologies or seamlessly integrate existing systems is lacking internally. An IT consultant brings not only technical know-how but also strategic thinking to develop customized solutions precisely tailored to the company's needs and goals.

In fast-paced markets, the right IT strategy is crucial for fostering efficiency, security, and innovation. Companies looking to invest in new technologies such as cloud computing, artificial intelligence, or cybersecurity often require external expertise to implement these technologies effectively and with a future-proof approach. An IT consultant is also invaluable when optimizing existing systems, modernizing legacy systems, or integrating new software.

Another reason to bring in an IT consultant is to support projects that go beyond the usual scope, such as the implementation of a new ERP system or the transition to a digitized work environment. In such transformations, it is crucial to minimize risks and ensure that the new technology functions seamlessly. An experienced consultant helps to avoid pitfalls and make the transition efficient.

Last but not least, an IT consultant can be invaluable when a company needs to strengthen its security measures. Given the increasing threat of cybercrime, companies are increasingly reliant on consulting services to close security gaps and protect themselves against attacks. This consulting encompasses not only the implementation of technical solutions, but also employee training and the development of a comprehensive security strategy.

Overall, an IT consultant is needed when companies want to evolve, use new technologies or take existing structures to the next level – and need strategic, well-founded support to implement this successfully and securely.

Our IT services

IT Project Management

  • Project management or sub-project management for the introduction, update and optimization of ERP systems (e.g. SAP S4/Hana)
  • Project management for IT projects of all kinds - from search and selection to implementation of the roll-out
  • Digitization of business processes of all kinds - from sales forecasts to point-of-sale systems.
  • Creation of specifications and requirements documents in classic form or as user stories.
  • Analyze and harmonize IT patchwork landscapes
  • Identifying potential in various areas through digitalization
  • Automation of routine tasks with digitalization potential
  • Digital Roadmap: Creation and support during implementation
  • Support on the path to the digital factory
  • Development of custom solutions in the environment of ERP systems such as SAP or Navision
  • Development of solutions using machine learning and artificial intelligence
  • Development of web apps for a wide variety of applications (Open Source, Fiori, SharePoint)
  • ...and much more

Interim management

Information technology (IT) is the backbone of modern businesses. In an era where digital transformation and technological advancements are fundamentally changing business operations, it is crucial to use IT resources efficiently and strategically.

This is where interim management in the IT sector comes into play!

A flexible solution that enables companies to respond to time-limited but critical IT challenges.

Artificial intelligence

Our team of artificial intelligence experts will help you strategically integrate innovative AI solutions into your business. From analyzing your business processes to implementing customized AI applications, we help you increase efficiency, reduce costs, and make data-driven decisions. Let's unlock the potential of AI for your company together!

Why use IT consulting? Common challenges of digital development.

DIHK survey 2021: How digital is the German economy?

Complexity of the transition

The complexity of transitioning to digital processes represents one of the biggest challenges in digitalization, often requiring specialized IT consulting. Companies face the task of integrating existing systems, seamlessly introducing new technologies, and simultaneously maintaining ongoing operations. The multitude of available technologies and tools makes it difficult to select the right solution and implement it efficiently.

Furthermore, employees need to be trained, security aspects must be considered, and data migrations must be carried out flawlessly. Without a well-thought-out strategy, the transition to digital systems can lead to delays, unexpected costs, and inefficient processes. IT consultants help reduce complexity, select the right technologies, and develop customized solutions that support both short-term and long-term goals.

High investment costs

One of the common challenges in digitalization is the high investment required, which often presents a hurdle for companies. Introducing new technologies and digital systems frequently demands considerable financial resources for hardware, software, training, and implementation. Furthermore, it is difficult for companies to accurately estimate the future ROI of these investments, creating uncertainty.

IT consulting can provide valuable support by helping to make informed decisions and develop clear digitalization strategies. Consultants analyze existing structures and processes to recommend targeted solutions that minimize investment costs while maximizing efficiency gains. They can help companies create a customized, cost-effective roadmap that enables phased implementation and makes the ROI more predictable. This makes investment costs more manageable and better aligned with long-term business objectives.

Lack of capacity resources

### Lack of Capacitive Resources

One of the most common challenges in digitalization is the lack of capacity resources. Many companies struggle to provide sufficient human and technical resources to successfully implement digital transformation projects. This can be due to several factors, such as limited internal expertise, IT infrastructure bottlenecks, or insufficient financial resources for investing in new technologies.

Without sufficient resources, digitalization initiatives can stall, leading to project delays, increased costs, and ultimately missed market opportunities. Furthermore, there is a risk of overloading existing IT systems, which can compromise operational reliability and the efficiency of business processes.

This is where IT consulting comes in. An experienced IT consultant can help companies plan and utilize their resources optimally. Through a detailed analysis of current capacities and strategic planning, consultants can help identify bottlenecks and develop effective solutions. This can include implementing scalable IT infrastructures, training employees, or recommending outsourcing options to close temporary capacity gaps.

Furthermore, IT consultants can provide specialized expertise and additional personnel resources that may not be available internally. This enables companies to implement complex digitization projects efficiently and on schedule without disrupting existing business processes. By collaborating with IT consultants, companies can accelerate their digital transformation, optimize costs, and simultaneously ensure the quality and security of their IT systems.

Overall, IT consulting helps companies overcome the challenge of insufficient capacity by offering tailored strategies and practical solutions. This enables companies to successfully implement their digitalization projects and position themselves competitively in the market in the long term.

Lack of IT expertise

A common obstacle to digitalization is the lack of IT expertise within the organization. Often, there is a lack of internal know-how to drive complex digital transformations or effectively implement new technologies. This leads to project delays, inefficient processes, or the use of outdated systems that hinder progress. This is where IT consulting comes in: it offers the necessary expertise to support companies in selecting, implementing, and optimizing modern IT solutions. Consultants help close technological gaps, leverage innovation potential, and ensure that the IT infrastructure meets current and future requirements.

Security risks

Security risks represent one of the biggest challenges in digitalization and often require specialized IT consulting. With increasing connectivity and the growing use of digital systems, the attack surface for cybercrime also expands. Companies face a multitude of threats such as data leaks, ransomware attacks, and phishing, which can not only cause financial damage but also jeopardize the trust of customers and partners.

IT consulting helps identify security vulnerabilities, develop robust protective measures, and implement effective security strategies. This includes the introduction of modern encryption technologies, regular security audits, and employee training in the secure use of digital tools. A solid security architecture is essential to fully leverage the potential of digitalization without compromising the integrity and confidentiality of sensitive data.

Uncertain regulatory requirements

One of the common challenges in digitalization, often requiring IT consulting, is the uncertainty surrounding regulatory requirements. Companies face the task of complying with a multitude of regulations and laws, such as data protection laws (e.g., GDPR) or industry-specific regulations. The continuous changes and regionally varying requirements make it difficult for many companies to maintain an overview and design their systems accordingly.

IT consultants help manage this complexity by supporting companies in identifying and implementing the necessary compliance measures. This includes both the secure handling of sensitive data and adherence to legal requirements in the areas of IT security and data storage. Sound advice ensures that companies can operate digitally in a legally compliant manner and minimize potential risks from regulatory violations, while simultaneously digitizing their business processes seamlessly.

Dependence on isolated solutions

One of the common challenges in digitalization that requires IT consulting is the reliance on siloed solutions. Over the years, many companies have implemented separate, often non-integrated IT systems that perform specific tasks. However, these siloed solutions hinder data exchange and seamless collaboration between departments and processes. The lack of integration leads to information silos, inefficient workflows, and increased maintenance and support costs.

IT consulting helps identify these isolated solutions and develop strategies to replace them with centralized, interoperable systems. A holistic IT architecture enables companies to work more efficiently, eliminate redundant processes, and successfully drive their digital transformation.

Lack of customer and employee acceptance

One of the most common challenges in digitalization is the lack of acceptance of new technologies and processes by customers and employees. This skepticism often stems from uncertainty, a lack of knowledge, or fear of change. Digital transformation requires not only technical solutions but also a shift in corporate culture and work habits. Employees need to be convinced of the benefits of new systems, and clear communication and targeted training are essential to address concerns and foster engagement. On the customer side, challenges can arise if new digital services are not intuitive or easy to understand. Close collaboration between IT consultants and the company is crucial here to develop customized solutions that are user-friendly and tailored to the needs of all stakeholders. Successful digitalization, therefore, also means putting people first and actively promoting acceptance through targeted measures.

Competition from market competitors

One of the biggest challenges of digitalization, which often requires IT consulting, is the increasing competition from new, digital business models of market competitors. Many traditional companies suddenly find themselves facing innovative startups or established competitors who rely on digital technologies to operate faster, more flexibly, and more cost-effectively. These digital business models often utilize disruptive technologies such as cloud services, e-commerce platforms, or artificial intelligence to offer personalized customer experiences, automated processes, and data-driven decisions.

Companies that fail to consistently drive their own digital transformation risk losing market share to more agile and digitally oriented competitors. This is where IT consulting comes in, supporting companies in developing and implementing innovative strategies that enable them to remain competitive. This includes introducing new digital business models, optimizing IT infrastructure, and adapting to changing market demands. Forward-looking IT consulting helps companies meet this challenge and position themselves optimally for digital competition.

Where is the
focus of
your digitalization efforts?

A DIHK survey with approximately 3,500 participating companies identified the following main motives for digitalization.

DIHK survey 2021: How digital is the German economy?

Focus on the future

A key focus of digitalization lies in future-oriented planning and the transformation towards efficient, data-driven business models. This includes process automation, the use of data analytics and artificial intelligence to make informed decisions and create competitive advantages. Cloud solutions enable a flexible, scalable IT infrastructure that allows companies to react more quickly to changes

Cost reduction potential

Digitalization offers enormous opportunities for realizing cost reduction potential. Through the targeted use of digital technologies, companies can automate work processes, optimize inefficient workflows, and deploy resources more effectively. Cloud computing and modern IT infrastructures make it possible to reduce expensive hardware and maintenance costs, while digital communication and collaboration tools make exchange between teams more efficient.

Artificial intelligence, robotics, and data analytics can also reduce costs in production and logistics by monitoring and optimizing processes in real time. Furthermore, data-driven decisions can prevent unnecessary expenses and minimize risks. Overall, digitalization increases efficiency in virtually all business areas and opens up new avenues for companies to maximize their cost efficiency.

Customer and supplier loyalty

Digitalization opens up new avenues for strengthening the bond between companies, customers, and suppliers. By using digital platforms and tools, business relationships can be made more efficient, transparent, and personal. Customers benefit from tailored, data-driven offers and improved communication via digital channels, which fosters satisfaction and loyalty.

For suppliers, digitalization enables closer, real-time collaboration, from supply chain optimization to automated ordering processes. Digital interfaces and platforms create transparent, seamless interaction that strengthens trust and solidifies long-term partnerships. These technological solutions help build stable, reliable relationships based on efficiency and mutual benefit.

Performance improvement

Digitalization enables a significant increase in the performance of value-creating processes by focusing on efficiency, transparency, and speed. By using modern technologies such as automation, IoT, and machine learning, companies can optimize workflows, eliminate redundant tasks, and leverage real-time data to make faster and more accurate decisions.

Digital tools enable the continuous monitoring and adaptation of workflows, allowing bottlenecks to be identified and eliminated early on. Furthermore, the integration of data analytics and intelligent systems improves resource utilization and promotes the continuous optimization of production and business processes. This maximizes added value in all areas and sustainably strengthens competitiveness.

Increased value of products/services

The increased value of products and services through digitalization opens up opportunities for companies to offer their customers genuine added value. Modern technologies such as IoT, Big Data, and Artificial Intelligence enable smarter product design and more personalized service offerings. Data-driven insights allow companies to better understand and proactively meet customer needs.

Digital features such as real-time updates, personalized offers, and automated services improve the user experience and increase satisfaction. At the same time, they enable companies to develop new business models based not just on selling a product, but on continuous, value-creating services. In this way, digitalization becomes a driver for sustainable customer loyalty and long-term success.

Further development of business processes

The further development of business processes is a key component of digitalization and aims to increase efficiency, flexibility, and innovation. By using digital technologies, existing processes can be optimized, manual tasks automated, and real-time data used to make informed decisions. Digital tools and platforms enable processes to be not only faster and more error-free, but also more customer-oriented and agile.

Companies that continuously develop their business processes create the foundation for sustainable growth and long-term success. Digital transformation offers the opportunity to break down outdated structures and fundamentally modernize ways of working – with the goal of remaining competitive and adapting flexibly to future market demands.

Further development of employee qualifications

A key aspect of digitalization is the continuous improvement of employee skills. Rapid technological development requires employees to regularly acquire new skills to keep pace with digital changes. Companies are increasingly investing in training and development programs that promote digital competencies, the use of new tools, and an understanding of data-driven processes.

Targeted training programs enable employees to work more effectively with new technologies, develop creative solutions, and actively contribute to digital transformation. This investment in the knowledge and skills of the workforce not only strengthens the company's innovative capacity but also secures its long-term competitiveness in a changing, digital world.

Promoting paperless business processes

Promoting paperless processes is a key aspect of digitalization and puts companies on a future-oriented path. By switching to digital document and information processes, workflows are not only accelerated but also made more efficient and transparent. Paperless processes reduce physical filing, minimize errors, and lower costs for printing, storage, and shipping.

At the same time, access to important information is simplified, as digital documents are available anytime, anywhere. This increases employee flexibility and supports collaboration in distributed teams. Furthermore, reducing paper consumption contributes to greater sustainability, offering both ecological and economic benefits. By consistently using digital tools, companies can respond more agilely to changes and simultaneously lay the foundation for a resource-efficient future.

Main tasks of an IT consultant

Analysis and evaluation

An IT consultant analyzes a company's existing IT infrastructure, identifies vulnerabilities, and assesses the extent to which current systems support business objectives. This includes a thorough review of existing hardware, software, processes, and security measures.

Strategy consulting and proposed solutions

Based on the analysis, the IT consultant develops tailored strategies to optimize the IT infrastructure. They advise the company on the introduction of new technologies and processes that increase efficiency and productivity, and offer solutions that meet the company's specific requirements.

Implementation of IT solutions

An IT consultant actively supports the implementation of the proposed solutions. This can include the introduction of new software, data migration, network optimization, or the implementation of cloud services. They ensure that the integration is seamless and does not disrupt operations.

Training and support

After the introduction of new technologies, the IT consultant ensures that staff receive appropriate training. They provide ongoing support to ensure optimal system utilization and a swift response to any issues. Furthermore, they assist the company in adapting to technological changes and maintaining long-term competitiveness.

Required social skills of an IT consultant

Communication skills

Exceptional communication skills are essential for any IT consultant. Since consultants often act as a bridge between the technical world of IT and business requirements, they must be able to convey complex, technical information in a way that is understandable to all stakeholders. It is not enough to possess technical expertise – the IT consultant must be able to communicate this knowledge clearly and concisely to clients, management, and teams who may not have in-depth technical knowledge. A good IT consultant adapts their communication style to the audience. While meetings with IT teams might involve discussing deeper technical details, the same consultant must provide a more strategic overview in discussions with management or other stakeholders, emphasizing the impact of technology on the business. An IT consultant who cannot communicate clearly and effectively risks misunderstandings, delays, and a lack of acceptance of their proposals.

empathy

Empathy is an often underestimated but crucial skill for an IT consultant. It enables the consultant to understand and address the perspectives, needs, and concerns of the client and employees. A consultant who acts empathetically will not only analyze technological challenges but also recognize the human side of the problem.

Empathy helps an IT consultant gain the trust of their clients. By putting themselves in the client's shoes, they can ensure that the proposed solutions are not only technically sound but also practical and feasible. An IT consultant who acts empathetically recognizes that technology cannot be viewed in isolation but always within the context of the people who use it and the company's business objectives.

Teamwork skills

IT consultants rarely work in isolation. They are often part of larger project teams consisting of internal staff, external service providers, and other consultants. Therefore, the ability to work well in a team is essential. An IT consultant must be able to collaborate with different personalities, roles, and departments, and foster a collaborative approach.

Teamwork also means giving and receiving constructive feedback, exchanging ideas, and respecting different opinions. An IT consultant must motivate a team while also being able to manage difficult situations when disagreements arise. They often act as a mediator between technical experts and business leaders to pursue common goals.

Problem-solving skills

IT consultants are often called in when companies face complex challenges or unresolved problems. The ability to approach problems in a structured and analytical way while simultaneously developing creative solutions is a core competency. An IT consultant should be able to diagnose problems, identify their root causes, and systematically search for solutions that work in both the short and long term.

This problem-solving ability is complemented by a deep technical understanding, but it also requires strategic thinking that goes beyond the technical details. An IT consultant must often think outside the box to find innovative solutions that meet the client's specific needs.

Negotiation skills

An IT consultant often has to mediate between different interests – between management requirements, the needs of the IT department, and the capabilities of existing systems. This is where negotiation skills come into play. The consultant must be able to find compromises without compromising the quality or integrity of the proposed solutions.

Negotiation skills are particularly important when it comes to budgeting, scheduling, and resource allocation. IT consultants must be able to present their arguments convincingly to ensure that necessary investments are made while keeping stakeholder expectations within reasonable limits. It is crucial to proceed diplomatically and present solutions that are acceptable to all parties involved.

customer focus

A strong customer focus is crucial for the success of an IT consultant. Every consultant should aim to develop the best solutions that offer the greatest benefit to the client. This means fully understanding the client's specific challenges and business objectives and aligning the technical solutions accordingly.

Customer focus is demonstrated by the IT consultant's proactive approach to the client, taking their needs seriously and thinking outside the box to develop innovative solutions. The ability not only to react to current problems but also to identify long-term strategic opportunities is crucial. A successful IT consultant not only offers technical solutions but also collaborates with the client to consider how IT can improve the business and future-proof it.

adaptability

Technology is constantly evolving, and an IT consultant must be able to adapt to new trends, tools, and systems. Likewise, IT consultants must be adaptable to different corporate cultures and ways of working. Every client is different, and what works for one company might not be applicable to another.

The ability to quickly adapt to new environments and respond flexibly to changes in projects, technologies, or requirements is therefore of great importance. Adaptability also means being willing to learn from mistakes and to continuously improve.

Why choose an IT consultant / interim project manager from IQX?

We know: Consulting often ends where the actual change begins. That's exactly why we do more than just make smart recommendations - we take responsibility and implement them. From our many years of experience as management consultants, we know the challenges that companies face when it comes to not only developing strategies, but also successfully implementing them.

This is where our unique approach comes in: We not only offer in-depth analyses and tailored concepts, but also support you as interim managers and interim project managers throughout the implementation process. As part of your team, we work directly within your company, assume operational responsibility, and ensure that changes truly take effect.

Our advantage? We already know your business from an in-depth analysis, know the details and have an unbiased view of the existing structures. This enables us to act faster and more targeted. While other interim managers still have to understand the context, we are already in the middle of the action - with the knowledge of a consultant and the determination of a manager.

Our combination of consulting expertise and operational leadership ensures that we don't just talk, but act. We create clarity, provide guidance and get things moving while at the same time setting the course for long-term success. The end result is a company that is not only more stable, but also emerges stronger from the change.

Your benefits and added value

FUTURE KNOW-HOW

Optimization of management and
organizational structures
as well as processes and procedures

Planning and defining a
long-term IT strategy

Assessment of digital
maturity and initiation
of development measures
Analysis

INDEPENDENCE

Analysis and optimization
as well as budgeting of IT and
digitalization-related
investments and costs

Planning and implementation
of necessary measures
in the course of M&A / Carve Out
Interim Management (CIO,
Team Leadership)

Project Management &
Quality Assurance

EXPERT RESOURCES

ERP Transformation

Introduction of PLM and
MES systems

Assistance in selecting
suitable software and
partners

Further development
of subject-related IT processes
and tasks

  • IT Status Check

    End-to-end process management, data management, technology & infrastructure